Test Double Agent Wanted:

Director of Services

Software is broken, and we're working hard to fix it. While the goal may seem audacious, it’s what drives us. We believe that the current state of software development is not good enough and we’re looking for others to help join our cause and improve the lives of software developers, business owners, and users who are saddled with hard-to-maintain code, cost overruns, and buggy apps.

Test Double is a rapidly growing software consultancy with over 35 consultants working remotely in the United States and Canada. As Test Double has grown, so have the demands on supporting our highly capable agents and clients. We are looking for a driven and experienced software development consultant to join our virtual office and lead the delivery efforts of our consulting teams.

The ideal candidate will have extensive experience with software development, consulting, and mentoring. This person will be working remotely to support a number of separate delivery efforts. Clear communication, strong organizational skills, and a drive to help others succeed will be critical in this role. Extensive experience in leading, advising, mentoring, and coaching software delivery teams is essential.

The Director of Services

Will be responsible for:
  • Ensuring every Test Double client is delighted by our delivery and consulting efforts
  • Collaborating with our teams to ensure that they are identifying and solving the most impactful client challenges
  • Supporting all client engagements with coaching, mentoring, and occasional hands on delivery
  • Identifying all personnel needs at client engagements and suggesting changes proactively as necessary
  • Leading and facilitating healthy collaboration and communication among Test Double and client personnel
  • Assisting our teams in resolving client issues that are impacting their contributions, or escalating to leadership if necessary
  • Defining, documenting, and communicating the critical, repeatable activities that enable our teams’ success
  • Researching, identifying, and developing new and unique offerings needed by our clients that can be fulfilled by Test Double, aligned with our goal of “Improving how the world builds software”
  • Delivering strategic consulting engagements when appropriate to position Test Double for success and growth at key accounts
  • Soliciting marketing materials from client and delivery teams so our successes and unique solutions are shared with others
  • Collaborating with employee engagement to ensure our agents are placed in positions where they can succeed and expand their skills
Will have the following qualifications:
  • 10+ years experience in software development
  • 5+ years experience consulting
  • Proven leader with experience mentoring and coaching others
  • Strong communication skills
  • Exceptional organization, able to manage time and multiple priorities with ease
  • Outstanding attention to detail
  • Highly motivated and driven to do whatever is needed by the business
Receive benefits:
  • 5 weeks paid time off (vacation and sick time)
  • 10 paid holidays
  • Up to 22 weeks parental leave (8 weeks at 100% of salary)
  • 1 week of conference attendance (and up to $3,000 of expense)
  • New computer hardware purchase every 3 years
US-based agents receive:
  • Health Insurance via United Healthcare (we pay 75% of premiums)
  • Dental Insurance via Delta Dental (we pay 50% of premiums)
  • Vision Insurance via VSP (we pay 50% of premiums)
  • 401(k) via Vanguard (we contribute 3% of your salary)
  • Short and Long Term Disability via Mutual of Omaha (we pay 100% of premiums)
Canadian agents receive:
  • Life Insurance and AD&D
  • Short and Long Term Disability
  • Health, Dental, and Vision Insurance
  • Retirement contribution match up to 3% of employee's salary

OK, Decision Time

So, you've you had a chance to read a bit about our agency, what it's like to work here, and reviewed this job description. If Test Double sounds like a team you might like to join, we'd love if you filled out our application form or just e-mail us.

Nervous? Don't worry! Not only is the form quick to fill out, but the process starts with a zero-pressure conversation about what you're looking for in your career and what we can do to help. 💚