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How a tech assessment turns uncertainty into a clear roadmap

Facing tech challenges and not sure where to start? Here's how a tech assessment can turn confusion into actionable plans and drive impactful decisions.
Test Double Editorial Board
|
September 10, 2024
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When you're faced with uncertainty about whether to invest more, cut losses, or choose a new direction, it’s easy to feel paralyzed by the fear of making the wrong move. Success hinges on a smart decision—but how do you choose the right path when the stakes are high and the risks are unclear?

A company with a $6 million revenue-generating product found itself at a crossroads. Customer frustration was mounting, and competition was fierce. The product desperately needed modernization, but the previous vendor was behind schedule and over budget.

Leadership was understandably wary of sinking more time and money into the project. They needed clarity on crucial questions first:

  • Is continued investment really worth it? What’s the ROI?
  • Should they build a custom solution or was there a path where they could integrate pre-existing systems? 
  • How long would modernization take, and at what cost?

In this high-stakes scenario, the company chose Test Double for an independent assessment of the technology and the gap between where they stood and where they needed to get to retire the older systems.

In just three weeks, our team conducted a thorough technical assessment, aimed at empowering non-technical leaders to make informed decisions.

The tech assessment exemplified our approach to successful software: turning potential into performance by validating every aspect of the product against what truly matters — customer satisfaction and business value. 

Our approach to this tech assessment 

Our approach to this tech assessment focused on one goal: helping the company make informed decisions by aligning technology with what truly matters—solving real customer problems.

Great products don’t just work; they deliver value. That’s why our consultants validate the why and business value behind the story, and they validate the business rationale behind every recommendation.

For this assessment, we assembled a team of five consultants in software development, DevOps, and product management who followed a structured, comprehensive process that included:

Current state analysis: Evaluate the existing product against industry best practices, focusing on architecture, security, infrastructure, code quality, test coverage, scalability, and maintainability.

Gap analysis: Identify discrepancies between the current capabilities and what would be required for a successful public launch, while evaluating how competitors are addressing similar challenges and where the company could gain an edge.

Strategic recommendations: Provide tailored recommendations that balance the need for a deep technical assessment and context of why it matters and how it impacts the business. 

Cost and time estimates: A realistic projection of the time and budget required to achieve the desired features and functionality.

Transforming uncertainty into a blueprint for success 

In just three weeks, our consultants delivered a comprehensive 49-page tech assessment, broken into an executive summary, key findings, estimates, and clear next steps.

To ensure non-technical leaders could confidently follow along and make informed decisions, we aligned our recommendations with the company’s internal framework and terminology.

More than just a recovery plan, the roadmap we crafted connected modernization efforts to customer needs and business goals, paving the way for growth and competitiveness in a challenging market.

As an independent partner, we also brought a fresh perspective, uncovering opportunities the team hadn’t seen and providing a candid assessment of their organization and its tech stack.

With this newfound clarity, leadership transformed uncertainty into a decisive, strategic action.

From crossroads to clarity 

Is your digital product or technology at a crossroads? Stop guessing—start knowing. 

Test Double conducts comprehensive technical assessments that align your product with market demands and your long-term business goals.

Let’s chat about if we can help you transform uncertainty into a roadmap for success.

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